Terms and Conditions of Use menang46 Platform

1Introduction and Acceptance of Terms

Welcome to menang46, an online entertainment platform established to serve players in Malaysia. This Terms and Conditions document ("Terms") governs the entire relationship between you ("Member" or "User") and menang46 ("Platform", "us").

These terms apply to all use of the menang46 platform, including the website at menang46.pro, mobile app, and all related services we provide. By accessing or using this platform in any way, you are deemed to have accepted and agreed to be fully bound by these Terms.

These terms should be read together with Privacy Policy and Responsible Gaming Policy us, which forms part of the overall agreement between you and menang46.

2Member Eligibility and Account Registration

To register and use the menang46 platform, you must meet all of the following eligibility requirements at all times:

• Aged 18 years and above on the date of registration.
• Not prohibited by applicable local or international laws from participating in online gambling activities.
• Register in just one (1) account only — holding more than one account is strictly prohibited and may result in the termination of all associated accounts.
• Provide accurate, truthful, and up-to-date personal information during registration and whenever verification is requested.
• Be fully responsible for all activities that take place within your account.

Menang46 reserves the right to request identity verification (KYC) at any time. The KYC process involves submitting documents such as a copy of your ID, bank statement, or other supporting documents that menang46 deems necessary. Accounts that fail to complete the KYC process within the specified period may be temporarily suspended until verification is complete.

3Deposits and Withdrawals

Menang46 supports a variety of deposit and withdrawal methods suited for Malaysian players, including internet banking (Maybank, CIMB, Public Bank, RHB, Hong Leong Bank) and e-wallets such as Touch 'n Go eWallet and GrabPay. All transactions are conducted in Malaysian Ringgit (MYR).

Deposit:

• The minimum deposit amount is as stated on the deposit page of the menang46 platform.
• Deposit funds will be credited to your account automatically once payment is confirmed by the payment service provider.
• Menang46 does not charge any processing fees on deposits; however, your bank or e-wallet provider may apply their own charges.
• You may only deposit funds from a bank account or e-wallet registered in your own name.

Withdrawal:

• Menang46 processes withdrawals within 24 hours business day(s) after the application is received and approved.
• Withdrawals will be made to the same bank account or e-wallet used for the deposit, subject to KYC verification.
• Menang46 reserves the right to request additional documents before approving withdrawals that exceed certain limits as a fraud prevention measure.
• Withdrawals involving bonus balances that have not met the wagering requirements will not be approved until the wagering requirements are fully met.

4Bonus and Promotions Policy

Menang46 offers a variety of bonuses and promotions to new and existing members from time to time. All bonuses are subject to specific terms stated alongside each offer.

• Wagering requirement must be fully met before any bonus funds or wins derived from a bonus can be withdrawn.
• Each type of bonus has its own expiry period. Bonuses that are unused after that period will be automatically forfeited.
• Menang46 reserves the right to withdraw or modify any bonus offer at any time without prior notice if abuse is detected.
• The welcome bonus may only be claimed once per individual, household, or IP address.
• Using multiple accounts to obtain additional bonuses constitutes fraud and may result in account termination and forfeiture of all associated funds.

5Game Rules

All games available on the menang46 platform — including slots, table games, and Live Casino — are subject to their respective game rules set by the relevant game providers.

• The outcome of all games is final and cannot be disputed unless there is a clear and demonstrable technical error.
• In the event of a technical disruption or connection issue during an active game, menang46 will endeavour to resolve the matter based on recorded server logs.
• Menang46 is not responsible for any losses caused by internet disruptions on the player's end.
• Any attempt to exploit technical bugs or use third-party software to gain an unfair advantage is strictly prohibited and may result in account termination.

The RTP (Return to Player) value for each game is as stated by the respective game provider and has been independently verified by a recognized auditing body. RTP is a theoretical long-term value and is not a guarantee of winnings in any single gaming session.

6Prohibited Activities and Fraud

The following activities are strictly prohibited on the menang46 platform and may result in immediate account termination, forfeiture of all funds, and legal action where applicable:

• Owning or operating more than one menang46 account.
• Using false personal information or information belonging to another person during registration or verification.
• Engaging in any form of money laundering through the menang46 platform.
• Colluding with other players to exploit bonuses or game systems (bonus abuse or collusion).
• Using any automated software, bots, or scripts to play or interact with the platform.
• Transferring funds between menang46 member accounts for unauthorised purposes.
• Initiating chargebacks or disputing legitimate transactions through your bank or payment provider without reasonable grounds.

7Data Privacy and Security

Menang46 takes the privacy and security of all members' personal data seriously. The collection, use, and storage of your personal data is carried out in accordance with Privacy Policy menang46, which forms part of these Terms.

• All data transmitted between your device and menang46 servers is protected using 256-bit SSL encryption.
• Menang46 will not sell or disclose your personal data to third parties for marketing purposes without your consent.
• Your data may be shared with payment service providers and relevant regulatory bodies solely for the purposes of transaction processing and legal compliance.
• You have the right to request access to your personal data or to request its deletion through our customer support channels.

8Responsible Gaming

Menang46 is committed to promoting healthy and responsible gaming practices. We provide a range of tools and resources to help members manage their gaming experience:

• Deposit Limit: You may set daily, weekly, or monthly deposit limits on your account.
• Loss Limit: Set a maximum loss limit you are comfortable with over a given period.
• Temporary Break: Use the "Take a Break" feature to temporarily suspend account access whenever you feel the need.
• Self-Exclusion: You may apply for a long-term self-exclusion through our support team if needed.

If you are concerned about your own gaming habits or those of someone close to you, please visit the Responsible Gaming us for more information and available support resources.

9Account Termination

Either you or menang46 may terminate the account at any time, subject to the following conditions:

Termination by Member: You may request account closure at any time by contacting the menang46 support team. Before closure is processed, all valid cash balances (excluding bonuses that have not met wagering requirements) will be returned to you via the same payment method used for the deposit.

Termination by menang46: menang46 reserves the right to suspend or terminate your account without prior notice if:

• You have violated any part of these Terms.
• There is evidence of fraud, money laundering, or other illegal activity.
• Your account has been inactive for more than 12 consecutive months.
• You have previously applied for self-exclusion.

In the event of termination due to a terms violation, menang46 reserves the right to withhold all account balances pending the completion of an investigation.

10Liability Cap

To the extent permitted by applicable law, menang46 shall not be liable for any direct, indirect, incidental, or consequential losses you may experience from the use of the platform, including but not limited to:

• Financial losses incurred while playing online games.
• Service disruptions caused by factors beyond menang46's control, such as internet infrastructure failures or force majeure events.
• Data damage or loss caused by device failure or connectivity issues on your end.
• Delays in transaction processing caused by third parties such as banks or payment providers.

The maximum total liability of menang46 to you under any circumstances shall not exceed the actual deposit amount you placed into your account during the 30 days preceding the claim.

11Amendment of Terms and Conditions

Menang46 reserves the right to modify, add, or amend any part of these Terms at any time. Any significant amendments will be communicated to members via their registered email or a notice prominently displayed on the menang46 platform at least 7 days before the amendments take effect.

Continued use of the menang46 platform after the effective date of any amendment constitutes acceptance of the revised terms. It is your responsibility to review these Terms periodically to ensure you are always aware of the latest version applicable to you.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the menang46 platform, please contact our support team, available 24 hours a day, 7 days a week, via:

• Live Chat: Available directly on the menang46 platform — the fastest way to get an immediate response.
• Support Email: [email protected] — for inquiries that require more detailed clarification.
• Service Language: Bahasa Melayu and English.

We aim to respond to all enquiries within 24 hours. For more complex issues, we will provide a clear estimated resolution time so you know what to expect.